Account Deletion Request

Types of Data Deleted:

When your account is deleted, the following data is typically removed from the system

  • Personal Information: This includes your name, email address, phone number, and any other personal details associated with your account.
  • Account History: All records of your usage history, including logins, and any activity logs, will be deleted.
  • Content: Any user-generated content such as posts, comments, or uploaded files will be permanently removed.
  • Payment Information: Saved payment methods and transaction records associated with your account will be deleted unless required for legal or regulatory reasons.

Types of Data Retained:

Some data may be retained for a limited period or permanently, depending on legal, operational, or technical requirements:

  • Backup Copies: Certain data may be retained in backup systems for a specified period (usually 30-90 days) before it is permanently deleted.
  • Legal Compliance: Data required for legal obligations, such as transaction records or tax-related information, may be retained for a longer period as required by law.
  • Anonymized Data: In some cases, certain data may be anonymized and retained for analytical or research purposes, without any link to your personal identity.

Additional Retention Periods:

  • Transactional Data: If you’ve made any purchases, the transaction details may be retained for up to 7 years to comply with financial regulations.
  • Support Tickets: Any customer support interactions might be retained for a limited period for quality assurance or legal compliance, usually not exceeding [insert specific time period].

Request Personal Data Erease Process

  • Log into Your Account: Start by logging into the account you wish to delete.

  • Navigate to Account Settings: Go to the “Account Settings” section, which can typically be found by clicking on your profile icon or in the main menu.

  • Find the Account Deletion Option: Within Account Settings, look for an option like “Delete Account” or “Close Account.” This is often located under “Privacy” or “Security” settings.

  • Submit a Deletion Request: Follow the on-screen prompts to submit your account deletion request. You may be asked to confirm your identity, such as by entering your password or responding to a confirmation email.

  • Review the Data Deletion Notice: You will receive a confirmation via email.

  • Confirm Deletion: Confirm that you want to delete your account. This action is usually irreversible, so ensure that you have backed up any important information beforehand.

  • Receive Confirmation: You should receive a confirmation email or message indicating that your account deletion request has been received and will be processed.

You need to be logged in to submit this request.